Associate Product Manager (Co-op) · Teifi Digital
May 2026 to present
- Wrote 30 feature, change-request and UI tickets across 7 feature areas of an enterprise retail client's platform; 24 of 30 have shipped or are release-ready.
- Owned a sales-incentive feature end to end: wrote all 4 tickets (all shipped), revised its function design spec, and QA'd the 3 related tickets.
- QA'd about 80 tickets across SIT, UAT and two later phases; ran 26 of 56 SIT cases, the most on the team; filed 23 bug tickets, including a go-live critical fix that shipped in 2 days.
- Built a Claude skill that writes QA test cases; it became the shared QA skill for the 33-person project team. Built 3 more skills for tickets, client notes and internal notes.
- Made 155 annotated screenshots used across 80+ pages of an enterprise client's handbook and training docs; also wrote 7 function design specs, 4 handbook pages and 7 training flow videos.
- Work directly with 5 developers, 2 QA and a PM/design lead; took and synthesized notes in 7 client workshops.